FAQ · Iron Custom Motors
Frequently asked
questions.
Pricing, brands, languages, wait times, pre-purchase inspections, parts sourcing and custom projects — answers below. Anything missing? WhatsApp us.
Answers
Ten things people usually ask.
If your question is not below, send it via WhatsApp — we'll come back with an answer and add it here.
01 Which motorcycle brands do you service?
Multi-brand: Harley-Davidson, BMW Motorrad, Ducati, Triumph, KTM, Honda, Yamaha, Kawasaki, Suzuki, Aprilia, MV Agusta, Indian. Modern, classic and custom motorcycles. If you ride something exotic, ask — we'll either work on it or send you to the right specialist.
02 How long does a typical service take?
A standard oil & filter service is usually same-day. A full scheduled maintenance is typically 1–2 days. Diagnostic work depends on the symptom — we give a written estimate after inspection so you know what's coming.
03 How does pricing work?
Hourly rate is 50€/h. Common jobs (scheduled service by brand and engine size, brakes, valves, wheels) have published prices. Diagnostics is 50–350€ depending on depth. Pre-purchase inspection is 150€. Full price list is on the Pricing page with a PDF download.
04 Do you do pre-purchase inspections?
Yes — this is one of the most-requested services from buyers. We check mechanical condition, electrical, frame integrity and known model-specific issues. You get a written report with photos within 24 hours. 150€ flat, regardless of brand.
05 What languages do you speak?
English, Russian, Ukrainian and Portuguese — both in the workshop and over WhatsApp. The full website is also translated to all four.
06 Where is the workshop?
R. António José da Silva 100 B, São Domingos de Rana, Cascais — about 20 minutes from central Lisbon. There's parking and a comfortable client lounge.
07 Can you source OEM parts?
Yes — OEM, aftermarket and tuning parts from major international catalogs. You can order parts even if you don't book service. We handle the logistics.
08 Do you do custom builds?
Yes. The team behind Iron Custom Motors has built bikes that won the AMD World Championship and the BMW Motorrad Customizing Championship 2023, plus a Bonneville record. We take a small number of custom projects per year — talk to us with a brief.
09 Do you offer pickup or delivery?
For Cascais and central Lisbon we can usually arrange pickup or trailer transport. Ask via WhatsApp and we'll quote it.
10 How do I book?
WhatsApp is the fastest path. Send your model, year and a short description of what's needed. We'll come back with the closest available slot and a written estimate before work starts.
Still need to ask?
Talk to us directly.
WhatsApp is the fastest. Send your model, year and a short description.